The New York Police Department
responds to noise complaints about noise from neighbors, clubs and bars, stores and
businesses, and vehicles, according to the 311 website. With 217 noise service
requests each, Manhattan’s Community Board 7 (Upper West Side) and Community
Board 6 (Stuyvesant Town/Murray Hill/Gramercy Park) tied for most noise service
requests.
Screen Shot of the Noise Service Request Count by Community Board |
Emily Goodman, an Upper West Side resident, suggests that
the high number of noise complaints from her neighborhood is perhaps due to the
types of resident (older people and families with young children) and the
demographic.
Contrary to the popular notion that it stressful to drive in
Manhattan, Goodman drives down the West Side Highway every morning to get to
work. “I know it is not politically correct, but I prefer [driving] to public
transportation,” she said.
The New York City Noise Code cites that the use of vehicle
horns in non-emergency situations is illegal. “I don’t use it the second the
light changes,” said Goodman. She only uses her horn if necessary to alert
pedestrians or other cars.
On the road, she finds the taxi drivers (they are “not the
best drivers”) and bicyclists (they “don’t obey traffic laws”) to be the most
difficult. “People usually honk if the flow of traffic is interrupted,” she
said.
According to the 311 website, residents can request the
City to install a “Don’t Honk” sign at an intersection, and the City will conduct
a study to determine if a sign is necessary.
“For example, I had a caller call me last week saying that
there is honking twenty-four-seven outside a club near her house,” said Donald,
a 311 phone representative, “I would then take down the street address and the
Department of Environmental Protection would conduct a study to assess the
environment then approve or deny the request.”
When asked if she thinks drivers actually obey the “Don’t
Honk” signs, Goodman thinks that people probably don’t pay attention to the threat of the $350 fine.
The city's transporation commissioner, Janette Sadik-Khan, said to
NY1, “We haven’t done studies in the efficacy of honking sign.” So why does the City spend money to put up these signs that drivers just turn a blind eye to?
"What a Hundred Million Calls to 311 Reveal About New York"
(By Wesley Grubbs and Mladen Balog of Pitch Interactive, 2007)
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